Privacy Policy

1. Introduction

Xquantum OPC Private Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing and automation platform ("Mailember").

2. Information We Collect

2.1 Personal Information

• Name, email address
• Authentication credentials

2.2 Email Data

• Read emails only for contacts added

2.3 Contact Data

• Store data that you provide around the contacts
• Any AI or personal enrichment of contacts

3. Information We Don't Collect

3.1 Email Data

• We don't read or store your emails, they reside with your primary MailBox provider
• We don't store your interactions with your AI, all information is stored in your local browser
• We do not store your mailbox contact information. The contact information you provide MailEmber is the only information we use.

4. How We Use Your Information

• Process and deliver email campaigns
• Communicate with you about your account
• Improve our services and develop new features

5. Email Marketing Compliance

We are committed to compliance with email marketing regulations including:

• CAN-SPAM Act: All commercial emails include accurate header information, clear subject lines, and physical mailing addresses
• GDPR: Valid consent mechanisms, right to be forgotten, and data portability
• CCPA: California consumer privacy rights and opt-out mechanisms
• CASL: Canadian anti-spam legislation compliance

6. Data Sharing and Third Parties

We may share your information with:

• Email Service Providers: Gmail and Microsoft
• Payment Processors: Stripe and other payment gateways
• Analytics Services: Google Analytics and similar tools
• Legal Authorities: When required by law or to protect our rights

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Object to processing
• Withdraw consent

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze website usage and performance
• Provide personalized content

You can control cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and other legal mechanisms.

11. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Effective Date" above.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us at: